Payment methods 

Payment Policy

We accept  Mastercard,  Visa and Katoomba Theatre Gift Vouchers for ticket purchases online and by phone.

To pay with Theatre Vouchers, please secretaryktc@gmail.com.

• Online Ticketing card processing

Online payments are integrated with our website at the book office. The Visa and Mastercard Secure Code security services are included in this managed service to increase the security of transactions on the KTC website. 

If you experience any problems with online booking, please email secretaryktc@gmail.com.

Katoomba Theatre Conditions of Sale

1. Tickets are valid only when issued by the Katoomba Theatre or an authorised agent.
2. Tickets may not, without written consent of the KTC, be resold for commercial purposes or at a premium, nor may it be packaged or used for advertising, promotional or other commercial purposes. If a ticket is sold in breach of this condition, the bearer of the ticket will be refused admission.
3. Read our full terms and conditions.
   

Further information about shows and attending performances

• Strobe lighting, smoke effects & other effects are sometimes used in productions; details contacting secretaryktc@gmail.com.
• Concessions are limited and allocated at the management's discretion.
• Latecomers may not be admitted until a suitable break in the performance.
• Unless a performance is expressly stated to permit entry to children under the age of four, children under the age of four are not permitted to enter the auditoriums but are welcome in the foyers.
• If parents or guardians would like guidance on the content and suitability of individual KTC plays, contact secretaryktc@gmail.com..
• The KTC reserves the right to refuse admission and may request any Ticket holders and Learning Event participants to leave or during performances if it considers it to be necessary or desirable to do so.
• The KTC may also, on certain occasions, have to conduct security searches to ensure the safety of its patrons.
• The KTC may not permit cans or glass containers to be brought into the auditorium.
• Mobile phones and other electronic equipment must be switched off (not silenced) before entering the auditorium.
• The KTC and any authorised third parties may carry out general filming and sound recording in or about the venue. By attending KTC  productions or events, you consent to you and your party being included in and to the commercial exploitation of such films and recordings without payment.